Sales Associate

2 days ago

Corona, California, United States Petco Full time
Job Title: Sales Associate

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico, and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers.

Job Summary

We are seeking a Sales Associate to provide an exceptional customer experience by helping guests find and purchase animals, supplies, and services. As a Sales Associate, you will work closely with customers to understand their needs and provide solutions for today and in the future. You will also be responsible for maintaining a clean and organized store environment, processing transactions, and ensuring that merchandise is properly stocked and priced.

Key Responsibilities
  • Provide a great experience by engaging with guests and utilizing your acquired skills and training.
  • Assist guests in the proper selection of merchandise in accordance with their identified needs.
  • Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
  • Process transactions in a way that creates a great experience for each guest.
  • Generate future business through a deep understanding of the guests and their pet/s.
  • Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
  • Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
  • Complete and apply training programs to maintain a high level of expertise in your role.
  • Adhere to established operational guidelines, policies, and procedures.
  • Promote a positive culture of teamwork, inclusion, and collaboration.
  • Complete other duties and special projects as assigned.
  • Evaluate guest inquiries and, as needed, refer to the Leader on Duty.
Requirements
  • Be able to work successfully within a team.
  • Demonstrate a keen and genuine interest in animals and their care.
  • Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Preferred Qualifications
  • Prior experience within sales, retail, or related fields.
  • Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.
Work Environment

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise, and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose a risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends, and some overnights and holidays.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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