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Securities Operations Representative
2 months ago
We are seeking a highly skilled Securities Operations Representative to join our team at Wells Fargo. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our securities operations.
Key Responsibilities- Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations.
- Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low risk tasks and deliverables with narrower impact.
- Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures.
- Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals.
- Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation.
- Assist in gathering data to support resolution of issues; review and analyze functional operational tasks that require research and evaluation.
- Resolve low complexity escalated issues within the scope of responsibility in Security Operations.
- Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests.
- Support overall effectiveness of the team according to plans; monitor daily securities and cash related production work.
- Contribute to implementation of projects, new or revised processes, and procedures that require coordination among operation teams and may perform analysis for initiatives that support business strategies.
- 6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Strong attention to detail and accuracy skills.
- Intermediate Microsoft Office skills.
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
- Excellent verbal, written, and interpersonal communication skills.
- Effective organizational, multi tasking, and prioritizing skills.
- Ability to work independently, proactively, innovatively, and creatively while exercising sound judgment.
- Solid problem solving skills.
- Ability to assess current processes/procedures and make recommendations for efficiency.
- Quality control review experience.
- Experience creating and executing test scripts.
- Good data analytical and validation skills.
- Ability to perform quality assurance audits.
- Experience resolving and working through escalated and complex issues.
- Knowledge and understanding of Internal Revenue Service (IRS) regulations and adherence.
- Exposure to United States and foreign tax processes.
- BETA and SmartStation experience.
- Ability to work nights, weekends, and/or holidays as needed or scheduled.
- Hybrid work schedule (3 days in office; 2 work from home).
- Candidate must reside within commutable distance to posting location.
- This position is not Visa eligible.