Field Service Technician II
4 weeks ago
About NCR VOYIX
NCR VOYIX Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. Our company is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.
We have been the global leader in consumer transaction technologies for nearly 140 years, turning everyday consumer interactions into meaningful moments. Today, we transform the stores, restaurants, and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
We leverage our expertise, R&D capabilities, and unique platform to help navigate, simplify, and run our customers' technology systems. Our customers are at the center of everything we do.
Our Mission
Our mission is to enable stores, restaurants, and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.
Our Unique Perspective
NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner. We believe in understanding and respecting differences among all people. Every individual at NCR VOYIX has an ongoing responsibility to respect and support a globally diverse environment.
Job Summary
We are looking for a Field Service Technician to join our team. As a Field Service Technician, you will be responsible for performing customer installation, maintenance, and service calls promptly and effectively. You will service electromechanical equipment like ATMs and self-checkout systems within an assigned territory.
Key Responsibilities
- Perform customer installation, maintenance, and service calls promptly and effectively
- Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
- Perform maintenance, repair, and system overhauls
- Manage everything from network faults and traffic, to configuration, security, and remote system access
Requirements
- Familiarity with large servers, mainframe computers, and imaging software
- A+ Certification, CompTIA, N+ Certification, PC skills, basic electronic skills, and some specific hardware and operating system familiarity
- One to three years of related experience (but more than that is always a plus)
- Ability to perform essential functions of the job with or without a reasonable accommodation
What We Offer
NCR VOYIX offers a competitive salary range of $40-$59,200.00 per year, plus a bonus plan for individual and team performance. We also offer a comprehensive benefits package, including medical insurance, dental insurance, life insurance, vision insurance, short/long-term disability, paid vacation, and 401(k) retirement plan.
How to Apply
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, please submit your application. We look forward to hearing from you.
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