Assistant General Manager

5 days ago


Ypsilanti, Michigan, United States Jacobsen|Daniels Enterprise Inc. Full time
Job Title: Assistant General Manager

At Jacobsen|Daniels Enterprise Inc., we are seeking a highly skilled and experienced Assistant General Manager to join our team. This role will be responsible for supporting the General Manager of the Operational Services Division and the DTW Facilities Manager in the day-to-day management of Fly Away Valet operations at all JD airport sites.

Key Responsibilities:
  • Support Facilities Managers with time entries into payroll system, scheduling shifts, and training staff members.
  • Manage, plan, and direct the activities of Facilities Managers and frontline staff.
  • Ability to travel between multiple properties (often multi-day trips).
  • Ability to assist Facilities Managers to drive engagement and job satisfaction.
  • Ability to establish relationships and foster efficient, positive, and proactive communication with Facilities Managers and staff.
  • Ability to set short-term and long-term goals geared towards each individual property's platform, with the goal of delivering performance success.
Requirements:
  • Minimum of 2-3 years of supervisory experience over a team of at least 10-20 individuals.
  • Prior experience in valet operations, facilities management, and familiarity with union labor relations is preferred.
  • Previous experience working in high-stress situations with tight deadlines/high customer expectations.
  • Knowledge of Excel, Word, PowerPoint, and general Microsoft Office applications.
  • A four-year college degree is a plus.
Working Conditions:

The Assistant General Manager will report to work at the Fly Away Valet location at the Detroit Metro Airport and on occasion, will also work at JD's Ypsilanti office as needed. The candidate may be required to travel to other FAV sites as needed (currently those locations are Los Angeles CA, San Antonio TX, Cincinnati OH, Louisville KY, Pittsburgh PA, Buffalo NY, and Milwaukee WI). Periodic weekend or evening work is expected.

This is a challenging and rewarding role that requires a strong leader with excellent communication and problem-solving skills. If you are a motivated and experienced professional looking for a new opportunity, please submit your application.



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