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Insurance Industry Support Professional

1 month ago


Decorah, Iowa, United States AssuredPartners Full time
About AssuredPartners

As a leading insurance broker, AssuredPartners is dedicated to protecting what matters most to individuals. We're seeking an experienced Insurance Customer Service Representative to join our team and deliver exceptional solutions to our growing client base.

Job Summary

This role offers the opportunity to work alongside Senior Leadership and contribute to the success of our Client Services and Agency teams. As an Insurance Customer Service Representative, you will assist with change requests, follow up with carriers, review endorsements for accuracy, and enter client information into system applications.

Key Responsibilities:
  • Process change requests, endorsements, and cancellations while ensuring accurate data entry and timely communication with clients and carriers.
  • Provide administrative support, including front desk coverage and other duties as assigned.
  • Enter client information into agency management systems and export data as needed.
  • Partner with colleagues to create, maintain, and issue evidence of property insurance, auto, and boat identification cards.
Requirements

To succeed in this role, you should possess excellent organization, written, and verbal communication skills. Additionally, you should be proficient in Microsoft Office or similar systems and have a demonstrated customer service focus.

What We Offer

We provide a comprehensive benefits package, including a competitive base salary ($45,000 - $55,000), generous paid time off, health benefits options, and a company match 401(k) plan. You will also have access to licensed therapists, pet benefits, and discounts at over 11,000 gyms and fitness centers.

About Our Company Culture

At AssuredPartners, we value diversity, equity, and inclusion, creating a workplace that welcomes and thrives on unique experiences, perspectives, and contributions from all team members. We're committed to embracing these values to drive growth, innovate, and think bigger.