Studio Manager

1 week ago

Laguna Niguel, California, United States Riser Fitness, LLC Full time
Job Overview

The General Manager will oversee all studio functions from membership & retail sales to instructor performance & evaluation. They will lead all sales efforts, drive membership growth, and develop strategies to prevent member attrition to competitors. The General Manager will hire, train, and manage Sales Associates within their studio, as well as utilize discretion and independent judgment in directing the work of all employees & personnel. Fitness experience and/or knowledge of Pilates is preferred, but not required.

About Riser Fitness, LLC

Riser Fitness, LLC is a multi-unit operator and developer of the Club Pilates franchise system. With locations in AZ, CA, CO, OR, and WA, Riser Fitness, LLC is one of the largest and longest operating franchisees of Club Pilates studios.

Club Pilates Overview

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and enhance their fitness expertise. Committed to providing affordable and accessible Pilates to the community, class formats target a wide range of clients' needs from youth to senior, beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. With over 2200 instructors, we provide over 17 million workouts a year to tens of thousands of members. Club Pilates has been recognized in "Inc. Magazine's 500 List" and "Inc. Magazine's 5000 List", as well as "Entrepreneur Magazine's Franchise 500" multiple years in a row.

Key Responsibilities

  • Execute lead generation via Grass Roots Marketing and Networking.
  • Implement sales process to schedule prospects into Intro classes.
  • Drive & increase membership sales.
  • Manage staff schedules.
  • Ensure that studio retail/products are stocked with accurate inventory counts.
  • Train and Supervise Sales Associates.
  • Hire/Manage instructors at the studio.
  • Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
  • Review instructor evaluations and assist in mentorship/disciplinary action as needed.
  • Independently make decisions related to high level customer service.
  • Collect outstanding dues.
  • Maintain cleanliness and organization of the Pilates Studio.
  • Enforce Club Pilates policies and procedures.
  • Ensure all forms, administrative supplies, and studio literature is stocked and visible.
  • Schedule and participate in networking/community events and studio promotions.
  • Strategically manage marketing campaigns to generate leads for the studio.
  • Any other duties as assigned.
  • Execute adherence to all company policies, including the policy of at will employment.

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