Leave of Absence Specialist

3 weeks ago

Menlo Park, California, United States META Full time

Job Summary:

The People Risk, Privacy & Compliance team at Meta is responsible for developing and implementing employment compliance obligations across the globe. Our compliance programs are designed with scale, experience, and systems-led strategies. The Accommodations program is one such initiative focused on efficient and simple people processes, systems, policies, and programs. We take a data-driven approach to support Candidates and Employees in their journey through the company. We manage people knowledge and build project management capability across our company. Our work also ensures Meta remains protected and compliant.

We strive to ensure employees feel heard and given the resources and support they need during the most important moments in their careers.

The Leave of Absence Specialist will play a pivotal role in supporting complex Leaves and Time Away cases. The ideal candidate will be a self-starter with strong initiative, as well as the ability to think critically through ambiguous situations and prioritize while maintaining a high level of confidentiality in a fast-paced environment.

Key Responsibilities:

  • Provide support to employees and internal stakeholders in understanding Time Away policies, processes, and responsibilities.
  • Oversee complex and escalated matters while performing end-to-end case management.
  • Manage day-to-day support for Time Away programs, including Absence Management, Workers' Compensation, and Leave Programs, Escalations, and Employee Experience.
  • Identify and drive internal and external process improvements across multiple teams and functions, including reducing manual efforts through automation.
  • Act as a liaison between business lines, outsourced LOA vendors, and internal partners.
  • Represent the Leave Operations team as a subject matter expert in all leave and time off programs.
  • Facilitate and drive meetings with employees and internal/external stakeholders for issue resolution and follow-up.
  • Oversight of external LOA vendors to ensure compliance with federal, state, and company leave policies and procedures, and manage issues towards resolution.
  • Produce and analyze reports and metrics, including ad hoc reports concerning Time Away trends.
  • Handle private and sensitive data in accordance with company policy and legal requirements.
  • Demonstrate excellent judgment and discretion in supporting complex and private employee matters.

Requirements:

  • 5+ years of demonstrated Leave Benefits/Time Away case management experience.
  • Knowledge of Federal and State leave laws.
  • Project management and process improvement experience.
  • Applied systems thinking with experience optimizing workflows into case management systems.
  • Analytical skills, creativity, and experience working with attention to detail.
  • Demonstrated communication experience working in a multi-matrixed environment, including experience communicating concepts to different audiences across an organization.
  • Analytical and problem-solving skills and experience to effectively use data to drive recommendations.
  • Experience building relationships and influencing others while working cross-functionally.
  • Working knowledge or willingness to quickly learn the content and requirements of various employment laws, regulations, and company compliance policies.

Preferred Qualifications:

  • BA/BS degree in Human Resources.
  • HR domain expertise.
  • Excel experience, including pivot tables, VLOOKUPS, and charts/graphs.
  • Experience with Salesforce and Workday.

Compensation:

$113,000/year to $164,000/year + bonus + equity + benefits.

Industry:

Internet.

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at https://www.meta.com/accessibility.

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