Patient Advocate

1 month ago

DuBois, Pennsylvania, United States Elevate Patient Financial Solutions Full time
Job Summary

The Patient Advocate role at Elevate Patient Financial Solutions is a part-time opportunity based in a hospital in Dubois, PA. This position involves connecting uninsured hospital patients with programs that cover their medical expenses.

Key Responsibilities
  • Screen uninsured hospital patients to determine eligibility for federal, state, and county medical or disability assistance
  • Complete applications and follow through until approved
  • Provide detailed, accurate, and timely documentation in company programs and hospital systems
  • Offer exceptional customer service skills at all times
  • Participate in ongoing trainings to apply learned content in dealings with patients and cases
  • Maintain assigned work queue of patient accounts
  • Collaborate with hospital staff, case managers, social workers, and financial counselors
  • Answer incoming telephone calls, make outbound calls, and track paperwork for Medicaid patients
Requirements
  • Some college coursework preferred
  • Prior hospital experience preferred
  • Adaptability when dealing with changing processes, computer systems, and government programs
  • Professional experience working with state and federal programs
  • Critical thinking skills
  • Ability to multitask and function in a fast-paced environment
Pay Range

$14 - $21 per hour

ElevatePFS is an Equal Opportunity Employer.

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