Patient Advocate

4 weeks ago

DuBois, Pennsylvania, United States Elevate Patient Financial Solutions Full time
Job Summary

The Patient Advocate role at Elevate Patient Financial Solutions is a dynamic opportunity to connect uninsured hospital patients with programs that cover their medical expenses. As a liaison between patients, hospitals, and government agencies, you will play a critical role in ensuring that patients receive the financial assistance they need to access quality healthcare.

Key Responsibilities
  • Screen uninsured hospital patients to determine eligibility for federal, state, and county medical or disability assistance
  • Complete applications and follow through until approved
  • Document cases accurately and timely in Company programs and hospital systems
  • Provide exceptional customer service skills at all times
  • Participate in ongoing trainings to stay up-to-date on government programs and regulations
  • Maintain assigned work queue of patient accounts
  • Collaborate with hospital staff, case managers, social workers, and financial counselors
Requirements
  • Some college coursework preferred
  • Prior hospital experience preferred
  • Adaptability when dealing with changing processes, computer systems, and government programs
  • Professional experience working with state and federal programs
  • Critical thinking skills
  • Ability to multitask and function in a fast-paced environment
Pay Range:

$14 - $21 per hour

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