Triage Nurse Specialist

6 days ago


Oak Ridge, Tennessee, United States Covenant Health Full time

Career Overview

Salary and Benefits

The estimated salary for this role is $5,000 per month, plus a $5,000 sign-on bonus for experienced RNs. Additionally, Covenant Health offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Job Description

In this critical role, you will be responsible for organizing and coordinating the intake/admission/triage process at Parkway Cardiology Associates. You will answer and process all calls within the practice based on the needs of the caller, reporting to the Clinical Supervisor, Office Manager, and Operations Manager.

As a Triage Nurse, you will:

  • Answer all calls and triage as needed or receive referral inclusive of patient and insurance information based on provider contracts and staffing capacities;
  • Receive orders from MD as needed and communicate changes in patient assessment to MD and communicate additional orders to staff as appropriate;
  • Document all calls and interventions/actions in messaging systems or charts;
  • Conduct initial telephone assessments of patients using approved protocols and discuss recommended actions with patients/patient representatives;
  • Maintain current knowledge of agency policies and procedures and accurately use software to create and document in clinical records;

You will also provide specific ICD-9 codes based on admitting/recertifying staff's communication of assessment findings, if applicable, and submit timely information for obtaining authorization of services to be provided.

Requirements

To be successful in this role, you will need:

  • A graduate degree in nursing from an accredited school;
  • A minimum of three years of medical office triage experience;
  • Excellent customer service skills;
  • Experience with basic Microsoft Office software;
  • A valid Tennessee Nursing license;

This is an excellent opportunity to join Covenant Health's team of top-notch professionals in cardiology, cardiothoracic surgery, and other specialties. If you are passionate about delivering exceptional patient care and have the required skills and qualifications, we encourage you to apply for this exciting role.



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