Customer Service Representative

1 week ago


Portland, Indiana, United States First Merchant's Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused Service Associate to join our team at First Merchants Bank. As a Service Associate, you will play a critical role in providing exceptional customer service, building customer relationships, and contributing to the overall success of our banking center.

Key Responsibilities
  • Provide excellent customer service by responding to customer requests, answering inquiries, and resolving problems in a timely and professional manner.
  • Build and maintain strong relationships with customers, understanding their financial needs and providing personalized solutions.
  • Contribute to the overall banking center operation by balancing cash, daily transactions, vault, and ATM, ensuring compliance with regulations and reporting requirements.
  • Actively participate in a high-performing sales environment by selling bank products, making customer referrals, and participating in daily/weekly meetings and coaching sessions.
Requirements
  • High School Diploma or Equivalent.
  • 3 months of sales, cash handling, or related experience.
What We Offer

At First Merchants Bank, we offer a competitive compensation package, including base pay, bonuses, medical, dental, and vision insurance, 401k, health savings and flexible spending accounts, vacation/sick time, paid holidays, paid parental leave, tuition reimbursement, and additional benefits.

We are an equal opportunity employer and welcome applications from diverse candidates. Apply today to join our team and start your career with us



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