Residential Case Manager

6 days ago


Pittsburgh, Pennsylvania, United States Housing Authority of the City of Pittsburgh Full time

Residential Case Manager Job Description:

The Housing Authority of the City of Pittsburgh (HACP) is seeking a skilled Residential Case Manager to join our team. This role involves providing administrative support to the Occupancy department, including interviewing applicants, preparing application information, and performing income and rent calculations.

Key Responsibilities:

  • Interviews applicants referred for housing and/or investigation.
  • Assists applicants with preparing required information and inquiries regarding applications.
  • Prepares applicant files according to established procedures.
  • Enters applications into the system; updates computer and hard copy records.
  • Orders criminal background checks and tenant checks; verifies income and employment information.
  • Obtains references from applicants and community resources to determine eligibility.
  • Computes rent based on applicant's income.
  • Determines applicant eligibility for housing; generates letters based on determination.

Requirements:

  • High School Diploma or GED equivalent required; minimum 3 years professional experience in social services.
  • Strong computer skills (MS Word, Excel, Outlook); ability to learn other software as needed.

Compensation: The estimated salary for this position is $45,000 - $55,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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