Current jobs related to Key Holder - Miamisburg, Ohio - Rockys Ace Hardware

The Key Holder is a crucial member of the Rocky's Ace Hardware team, playing a vital role in the store's operations. In the absence of the Store Manager and Assistant Manager, the Key Holder ensures the highest standards of customer service and directs projects and responsibilities delegated by management.

• Store Operations: Open and close the store, ensuring a smooth transition of duties.
• Safety and Security: Maintain a secure environment, adhering to company procedures.
• Team Oversight: Supervise store team members, ensuring they meet performance and customer service expectations.
• Training and Development: Assist in training store team members to optimize performance and customer service.
• Inventory Management: Assist in maintaining inventory levels, general housekeeping, and receiving merchandise.
• Cash Handling: Manage cash and receivables in accordance with company procedures.
• Sales and Productivity: Collaborate with management to achieve sales and productivity goals.
• Equipment Maintenance: Ensure store equipment and fixtures are in good working condition.
• Merchandising: Oversee end-caps, cross-merchandising, and feature displays.
• Customer Service: Provide exceptional customer service, resolving complaints in a timely and courteous manner.
• Authorization: Authorize acceptance of checks and other forms of payment, adhering to company policy.
• Weekly Tasks: Process weekly hot sheets and price adjustments, ensuring timely completion of store bin tagging.
• Meetings and Communication: Attend mandatory monthly store meetings and maintain open communication with management.

• Perform other duties as assigned by store management.