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Security Officer

2 months ago


Los Angeles, California, United States Four Seasons Hotels Limited Full time

About Four Seasons:

We are a luxury hospitality company that strives to deliver exceptional experiences for our guests, residents, and partners. Our team members around the world are committed to providing luxury with genuine heart.

About the Role:

We are seeking a skilled Security Officer who shares our passion for excellence and infuses enthusiasm into everything they do. This position has the opportunity to shape guest experience by providing exceptional knowledge and service in support of our world-renowned hotels.

Key Responsibilities:

  • Participate in daily security operations to ensure the safety and security of all guests, personnel, and property.
  • Patrol the interior and exterior of the hotel and address any situations or persons that require investigation.
  • Handle and document guest and employee accidents, guest room lock problems, noise complaints, and any questionable individuals on the premises.
  • Implement all policies, procedures, and instructions regarding security and safety.
  • Document all incidents occurring in the hotel, remaining objective and writing comprehensive reports.
  • Assist hotel staff in handling unusual guest or employee problems, such as disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance, and natural disasters.
  • Remain informed of current federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron, and employee rights.
  • Take an active role in the implementation of the hotel's fire plan, including the Fire Panel, Command Post, fire-fighting equipment, and the roles that each employee/manager plays.
  • Control the key, lock system, alarm system, and fire protection systems.
  • Respond properly in any hotel emergency or safety situation.
  • Monitor the Closed Circuit Television (CCTV) and review recorded footage as needed.

What to Expect:

  • Be part of a cohesive team with opportunities to build a successful career with global potential.
  • Have access to a robust benefit plan.
  • Engage in diverse and challenging work.
  • Derive a sense of pride in work well done.
  • Be recognized for excellence.

Compensation:

$27.70 per hour.