Customer Service Team Lead

7 days ago


Aberdeen, North Carolina, United States Burlington Full time

**About the Role**

We are seeking a skilled Customer Service Team Lead to join our team at Burlington. As a key member of our retail store staff, you will be responsible for leading day-to-day customer service initiatives and inspiring associates to provide exceptional customer experiences.

**Key Responsibilities**

* Model company core values and deliver a consistently great experience to all customers with a high level of professionalism.

* Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus.

* Coordinate meal and break periods and monitor schedule adherence.

**Requirements**

Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required. The estimated salary for this position is $13 - $13 per hour based on location in Aberdeen, US-15.



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