Enterprise Systems Engineer
1 month ago
Job Title: Systems Engineer, Named Enterprise
Job Summary:
We are seeking a highly skilled Systems Engineer to join our team and work closely with a Named Account Manager in a defined territory. The successful candidate will be responsible for supporting the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Key Responsibilities:
- Pre-sales: Assist in qualifying sales leads from a technical standpoint.
- Sales calls: Be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications, and functionality to integration.
- Post-sales: Be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate, and resolve customer's technical issues.
- Provide assistance to identified customers with post-sales training.
Required Skills:
- 5 – 8 years experience in technical/pre-sales support as a sales or systems engineer.
- 5 - 7 years experience in LAN/WAN/Internet services administration.
- Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP.
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
- Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
- Experience with encryption and authentication technologies required.
- Exceptional presentation skills.
Education:
- Bachelors Degree or equivalent experience. Graduate Degree favorable.
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