Systems Support Engineer

2 weeks ago


Atlanta, Georgia, United States Lorven Technologies Full time
Job Summary

Lorven Technologies is seeking a highly skilled Systems Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing technical support and expertise in the design, implementation, and maintenance of user information systems.

Key Responsibilities
  • Coordinate the installation, testing, operation, troubleshooting, and maintenance of user information systems
  • Provide functional and technical expertise in support of user systems operation and maintenance
  • Conduct needs analysis, planning, and scheduling the installation of new or modified hardware/software
  • Develop functional and technical IT system requirements and specifications
  • Provide technical support through allocating systems resources, managing accounts, administering passwords, documentation, security, recoverability, and access
  • Monitor and report on system performance
  • Maintain hardware and software inventories, including developing and updating departmental distributed software license management policy
Requirements
  • 2+ years of solid job-related experience
  • Experience with enterprise applications, including DevSecOps, Cameo, and Teamwork Cloud, PKI certificate management, VDI infrastructure management, enterprise storage, including quota management, backup, and disaster recovery
  • Command line proficiency preferred
  • Highly desired: 10+ years of solid job-related experience due to the complexity of work
Preferred Skills
  • Experience with enterprise applications, including Cameo and Teamwork, DevSecOps
  • Highly desired: PKI certificate management, VDI infrastructure management, enterprise storage, including quota management, backup, and disaster recovery
Clearance Requirements

The selected candidate will directly support classified systems in the Dept. of Defense's (DoD) closed areas; as a result, will require a minimum of a Final DoD Secret clearance on the first day in order to perform this work.



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