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Retail Sales Associate

2 months ago


Elmhurst, Illinois, United States TCC Wireless Full time
Position Overview:
The Mobile Solutions Specialist is a part-time role at TCC Wireless, a T-Mobile Premium Retailer. This position offers the opportunity to earn up to $20+/hour, combining base pay and commission. The ideal candidate thrives in a dynamic and energetic retail environment.

Key Responsibilities:
  • Deliver exceptional customer service by welcoming customers, responding to inquiries, and assessing their needs.
  • Drive revenue growth by acquiring new customer accounts and maximizing existing ones, while identifying opportunities for increased sales.
  • Collaborate with store management to ensure smooth operations, including cash handling, inventory management, and adherence to operational standards.
  • Maintain the store's appearance and cleanliness, ensuring compliance with company policies and procedures.
  • Engage with customers to understand their needs and provide support with service activations, billing inquiries, and equipment upgrades.

Essential Qualifications:
  • High School Diploma or GED.
  • A minimum of 6 months of experience in retail or sales with a strong emphasis on customer service.
  • Legally authorized to work in the United States.
  • Availability to work evenings, weekends, and holidays.
  • Strong communication skills, both written and verbal.
  • Ability to stand for extended periods and lift up to 25 pounds.

Benefits:
  • Medical, dental, and vision coverage.
  • 401k matching.
  • Discounts on phone services.
  • Opportunities for professional development and career growth.

Equal Opportunity Statement:
TCC Wireless, LLC is committed to providing equal employment opportunities. All employment decisions are made without regard to any protected status, ensuring a workplace free from discrimination and harassment.

Additional Information:
This job description is intended to provide a general overview of the position and is not exhaustive of all duties and responsibilities. Responsibilities may change as needed.