Retail Customer Experience Supervisor

3 weeks ago


Key Largo, Florida, United States T.J. Maxx Full time
T.J. Maxx is seeking a Customer Experience Supervisor to promote an excellent customer experience. Key responsibilities include overseeing a team of Associates, training and coaching on personalizing the customer experience, addressing customer concerns, and coordinating breaks. As a Customer Experience Supervisor, you will be responsible for creating a positive and engaging store environment that drives customer loyalty and retention. If you have a passion for delivering exceptional customer service and leading a team, this role may be the perfect fit for you.

Responsibilities:

* Promote an excellent customer experience
* Oversee a team of Associates
* Train and coach Associates on personalizing the customer experience
* Address customer concerns and issues promptly
* Coordinate breaks for all

Requirements:

* Strong leadership and communication skills
* Ability to work in a fast-paced environment
* Passion for delivering exceptional customer service
* Ability to train and coach Associates
* Strong problem-solving skills

If you are a motivated and customer-focused individual who is passionate about leading a team, we encourage you to apply for this exciting opportunity.

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