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2 months ago
We are seeking a skilled LPN to join our team as a Care Coordinator in our Advanced Care at Home program. As a Care Coordinator, you will play a critical role in coordinating health care services for patients, ensuring seamless transitions between care settings, and providing exceptional patient and family support.
Key Responsibilities- Coordinate care services for patients in the Advanced Care at Home program, including DME, transportation, and other necessary services.
- Respond to clinical inquiry calls, triage as needed, and escalate potential risk management situations to supervisor.
- Assist with patient virtual monitoring and provide basic case management to review symptom control, prescription refills, and scheduling of diagnostics and procedures.
- Interface with Advanced Practice Clinicians, case managers, home health, hospice, primary care physicians, and hospital staff to ensure comprehensive care coordination.
- Complete referral processes for Advocate Aurora Health departments, ensuring accurate data entry and medical necessity support.
- Act as a clinical resource to coordinate complex cases for safe and appropriate transitions to other care settings.
- Perform regular outreach calls to provide patient and family support, education, and disease management instruction.
- Licensed Practical Nurse (LPN) license issued by the state in which the team member practices.
- A valid driver's license issued by the Division of Motor Vehicles.
- Completion of an accredited or approved program in Practical Nursing.
- Typically requires 3 years of experience in a LPN role.
- Excellent telephone, interpersonal, and written communication skills.
- Knowledge of Medicare rules and regulations.
- Strong commitment to teamwork and customer service.
- Working knowledge of managed care environments.
This role requires the ability to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. Must be able to lift up to 50 lbs. from floor to waist, lift up to 20 lbs. over the head, and carry up to 40 lbs. a reasonable distance.
