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Licensed Personal Lines Insurance Agent

2 months ago

Nottingham, Maryland, United States American Insurance Full time
Job Opportunity at American Insurance

We are seeking a highly skilled and motivated Insurance Customer Service Representative to join our team at American Insurance. As a leading provider of insurance services, we are committed to delivering exceptional customer experiences and building long-term relationships with our clients.

Key Responsibilities:

  • Cultivate and maintain strong relationships with clients to ensure their insurance needs are met and exceeded.
  • Provide comprehensive insurance education and guidance to clients, helping them make informed decisions about their insurance coverage.
  • Conduct timely follow-ups to address client inquiries and concerns, ensuring prompt and effective resolution.
  • Follow up on warm leads provided by the company to identify new business opportunities.
  • Identify opportunities to upsell additional products to existing clients, increasing revenue and customer satisfaction.
  • Prepare and issue insurance documents promptly and accurately, ensuring compliance with regulatory requirements.
  • Facilitate policy changes and updates based on client requests, ensuring seamless transitions and minimal disruption.

Requirements:

  • Must have an active Maryland Insurance License and preferred 1 year of insurance experience to be considered.
  • Previous experience with Erie Insurance is a significant advantage.
  • Meticulous attention to detail in all tasks and responsibilities, ensuring accuracy and quality.
  • Collaborative and supportive team member who fosters a positive work environment and contributes to the company's success.
  • Proactive and motivated individual who takes initiative without constant supervision, driving personal and professional growth.
  • Driven by achieving personal and professional goals, with a strong focus on customer satisfaction and retention.
  • Clear and effective communication skills, both written and verbal, to ensure seamless communication with clients and colleagues.

Benefits:

  • Annual base salary based on experience, with opportunities for commission and bonus.
  • Paid time off (PTO) and holidays, ensuring work-life balance and relaxation.
  • Health insurance, providing comprehensive coverage for employees and their families.
  • Hands-on training and professional development opportunities, enhancing skills and knowledge.
  • Career growth opportunities, enabling employees to advance within the company.
  • Retirement plan, securing employees' financial future.
  • Evenings off and weekends off, providing a healthy work-life balance.
  • Paid insurance license renewal, ensuring employees stay up-to-date with industry developments.