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Retail Operations Supervisor

2 months ago


WinstonSalem, North Carolina, United States VIP Formal Wear Full time
Job Overview

VIP Formal Wear is on the lookout for a dedicated individual to fill the role of Retail Operations Supervisor at our Hanes Mall location. As a premier tuxedo rental service established in North Carolina, we pride ourselves on helping customers look their best for significant occasions.

Key Responsibilities

The ideal candidate will be responsible for:

  1. Developing extensive knowledge of our product offerings
  2. Managing store opening and closing procedures
  3. Handling incoming calls and scheduling appointments
  4. Coordinating events such as weddings and Quinceaneras
  5. Guiding customers through their style choices upon arrival
  6. Measuring customers for accurate fitting
  7. Performing data entry and ensuring data accuracy
  8. Assisting customers during their final fitting sessions
  9. Ensuring timely return of rental items in excellent condition
  10. Maintaining reliable transportation to and from the workplace
  11. Being available for shifts on both weekdays and weekends
About Us

VIP Formal Wear is a family-owned business that has been serving the community since 1971. We specialize in tuxedo and suit rentals for weddings, large gatherings, proms, and more. Our warehouse is conveniently located in Raleigh, NC, ensuring our clients receive the best service without any hassle.