IT Service Delivery Specialist
6 days ago
About the Position
Career Opportunities exist for an IT Service Delivery Specialist at Cornerstone University. This position is integral to our IT team, ensuring that our students, faculty, and staff have access to reliable technology infrastructure and receive high-quality technical support.
Key Duties
- Deliver top-notch technical support services to the campus community
- Troubleshoot complex technical issues and resolve problems efficiently
- Collaborate with colleagues to implement process improvements and enhance service quality
- Develop and maintain knowledge of university systems, software, and hardware
- Assist with special projects and initiatives as required
Essential Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- 2-3 years of experience in a technical support or help desk role
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
Compensation Package
This position offers a competitive salary of up to $19 per hour, commensurate with education and experience. In addition, we provide a comprehensive benefits package, including health insurance, disability coverage, and retirement plan.
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