Floor Maintenance Supervisor

7 days ago

Portland, Oregon, United States Relay Resources Full time
Job Title: Floor Maintenance Supervisor

Relay Resources is seeking a highly skilled and experienced Floor Maintenance Supervisor to oversee the Janitorial Specialists and assist with performing all specialized and restorative cleaning and maintenance tasks associated with the Janitorial department.

Key Responsibilities:
  • Customer Relations and Communication:
    • Ensure customer complaints are resolved in a timely and professional manner
    • Communicate effectively with the Manager, Building Solutions Floor Maintenance to resolve all work site conflicts
    • Develop and implement workflow diagrams to communicate As-Is and To-Be relationships with detailed narrative requirements
  • Specialized Janitorial Tasks:
    • Provide direct support, supervision, and training for staff on floor care, window cleaning, and other specialized janitorial tasks
    • Perform customer requested floor maintenance and other specialized janitorial duties at various sites to assist in service delivery
  • Logistics:
    • Complete reports and other paperwork as required
    • Attend assigned meetings and ensure the preventive maintenance is completed on all equipment
    • Perform minor routine maintenance on all assigned equipment and vehicles
    • Develop and implement work schedules and maintain supply levels at all assigned work sites
    • Conduct weekly and/or monthly meetings with assigned staff and order supplies as needed
  • Quality Assurance:
    • Conduct site inspections to ensure quality standards are met
    • Ensure specialty work is completed on time and work schedule is being met
  • Administrative:
    • Attend assigned meetings and ensure payroll accuracy for all assigned Janitorial Specialists
    • Conduct weekly and/or monthly meetings with assigned staff and maintain appropriate staffing levels
    • Work with Manager, Building Solutions Floor Maintenance to maintain the master schedule
  • Safety:
    • Ensure safety measures are met according to the janitorial contract, organization safety guidelines, and State and Federal laws
    • Ensure SDS book is current and carried to all sites where work is performed
Qualifications and Education Requirements:
  • 2+ years or equivalent education and experience in floor care operations
  • Experience working with adults with disabilities
  • Demonstrated budgetary responsibilities
  • Strong computer skills including Microsoft Outlook and Excel
  • Excellent interpersonal skills
  • Able to resolve customer, employee, internal, and external complaints
  • Strong communication skills including written, verbal, and listening
  • Ability to follow through on assigned tasks through completion
  • Valid driver's license and reliable automobile, safe driving record, and insurance coverage acceptable to Relay's insurance carrier
  • Ability to pass background check and/or fingerprinting as appropriate at any time during employment
Preferred Skills:
  • Bilingual, multi-lingual
Scope and Accountability:
  • Performs duties independently
  • Able to perform independent decision making
Supervisory Responsibility:
  • Supervises the work of Janitorial Specialists and other Janitorial positions as assigned

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