General Manager

5 days ago


Greenville, Alabama, United States Community Choice Financial Family of Brands Full time
Job Title: General Manager

As a General Manager at Community Choice Financial Family of Brands, you will be responsible for overseeing the success of your store and team. Your primary goal will be to set high performance and customer service standards, providing ongoing coaching and training to your team to achieve Company objectives.

Key Responsibilities:
  • Coach, lead, and develop all store employees to obtain new business and increase store growth.
  • Lead the charge and set the example for all store employees to identify local marketing strategies and use business-to-business partnership opportunities.
  • Enforce adherence to quality standards, procedures, and local and state laws and regulations.
  • Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices.
  • Supervise and maintain office security, including cash management and loss prevention.
  • Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
  • Participate in the selection, review, hiring, and retention of new employees.
  • Develop work schedules in accordance with budget, workloads, and store needs.
  • Handle complex customer situations with integrity and professionalism.
  • Monitor and maintain internal and external store appearance and address basic facilities needs.
Requirements:
  • High School Diploma or equivalent required.
  • Minimum two years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industries.
  • Excellent verbal and written communication skills.
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems.
  • Must be at least 18 years of age (19 in Alabama).
  • Background check required (subject to applicable law).
What We Offer:
  • A comprehensive new hire training program.
  • Access to a robust learning management system, full of e-learning modules and training programs.
  • Performance-based career advancement.
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options.
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
  • Company-Sponsored Life and AD&D Insurance.
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance.
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment).
  • A diverse culture and inclusive environment.
  • A relaxed, business casual dress code that includes jeans and sneakers

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