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Business Analyst III

2 months ago

Austin, Texas, United States HEALTH AND HUMAN SERVICES COMMISSION Full time
Job Summary

We are seeking a highly skilled Business Analyst III to join our IT Applications team at the HEALTH AND HUMAN SERVICES COMMISSION. As a key member of our team, you will be responsible for analyzing complex technical, business, and managerial processes to assess system change impact on business operations.

Key Responsibilities
  • Analyze program policies and procedures to determine their effect on automated systems and functional areas.
  • Conduct technical analysis to include elicitation of business requirements and translate them into written software requirements for new or existing program applications.
  • Document clear, concise, and thorough technical specifications for simple to complex requests.
  • Interface with customers and other IT teams to provide automated solutions and coordinate testing.
  • Write software use cases and test cases, and perform defect validation testing, QA testing, and regression testing on supported applications.
  • Provide guidance in troubleshooting and solving problems relating to systems supported by the IT Applications Group.
  • Build effective working relationships with program staff and gain knowledge of their business processes for development of requirements.
  • Work with customers to analyze complex technical, business, and managerial processes, and act as the liaison to provide updates to program, mitigate issues and risks, monitor timelines, and oversee communications.
  • Prepare updates and reports for diverse audiences.
  • Coordinate, plan, and schedule meetings associated with customer-related service request responses, business requirements solicitation and coordination, and team reviews of technical specifications and related documentation.
Requirements
  • Knowledge of business analysis activities related to IT applications.
  • Ability to analyze complex technical, business, and managerial processes.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Knowledge of software development life cycle and testing methodologies.