Leasing Consultant

3 weeks ago

Marquand, Missouri, United States Kittle Property Group Full time
Leasing Consultant Job Description

Job Summary: We are seeking a highly motivated and customer-focused Leasing Consultant to join our team at Kittle Property Group. As a Leasing Consultant, you will be responsible for leasing apartments and providing exceptional customer service to ensure maximum occupancy and resident retention.

Key Responsibilities:

  • Lease apartments through telephone sales and apartment tours with prospective residents.
  • Follow up and establish rapport with prospective residents and current residents.
  • Provide excellent customer service at all times.
  • Presentation of apartment community in a professional manner at all times.
  • Coordinate move ins and move outs to provide for an enjoyable experience for all residents.
  • Manage lease negotiations, assist with resident retention and manage the renewal process.
  • Assist in providing and maintaining excellent curb appeal.
  • Maintain compliance policies and procedures as set forth from HKP and the Compliance Department.
  • Write work order requests, follow up with residents regarding completed work orders and enter information into Yardi.
  • Assist manager with rent and delinquency collection.
  • Assist manager in providing account information to the property supervisor and credit agencies.
  • Assist manager with resident relations and enforce all community rules and regulations.
  • Supervise all neighborhood committee activities.
  • Provide outside marketing and establish rapport with local businesses and community agencies.
  • Assist with office organization by filing and maintaining organized resident files.

Requirements:

  • High school diploma or general education degree (GED)
  • No prior experience necessary
  • Language Skills - Ability to read, write, speak and interpret basic instructions, simple correspondence and present information one-on-one or in small groups.
  • Math Skills - Ability to add, subtract, multiply, divide by 10s and 100s.
  • Reasoning Skills - Ability to carry out detailed, but uninvolved written or oral instructions with common sense understanding. Ability to deal with problems that involve few variables in standardized situations.
  • Computer Skills - Beginner experience with MS Office.

Training Requirements:

  • Annually attend fair housing, section 42 and leasing classes.
  • Ongoing professional development.

Work Environment:

  • Normally works in an environment with moderate noise.

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