Customer Experience Manager
3 weeks ago
Company Overview: At Food Lion, we value our Associates as the backbone of our organization. We strive to provide a fulfilling work experience by offering variety and challenges in their careers. Each Associate contributes significantly to the overall success of Food Lion.
Estimated Salary: $65,000 - $80,000 per year based on industry standards and location.
Job Description: As a Customer Service Leader at Food Lion, you will be responsible for ensuring exceptional customer experiences in our stores. This includes leading Frontline teams to deliver outstanding service, addressing customer concerns promptly, and maintaining a clean and organized store environment.
Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to lead and motivate teams
- Strong problem-solving and conflict resolution skills
- Familiarity with retail operations and customer service principles
Benefits: Food Lion offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) plan, and paid time off. We also prioritize professional development and offer training opportunities to help you grow in your career.
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