Customer Service Ambassador

6 days ago


Jacksonville, North Carolina, United States U-Haul Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at U-Haul. As a key member of our support team, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our equipment rental services.

Our ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong commitment to delivering outstanding results.

Salary
$43,000 - $55,000 per year, depending on experience.

Key Responsibilities
* Assist customers with their rental needs, including answering questions, resolving issues, and providing guidance on equipment usage.
* Manage inventory, inspect equipment, and perform maintenance tasks as needed.
* Utilize technology to efficiently dispatch and return equipment, ensuring timely delivery and pick-up for customers.
* Participate in ongoing training and development programs to enhance your skills and knowledge.

Requirements
* High school diploma or equivalent required; prior experience in customer service or a related field is preferred.
* Valid driver's license and good driving record necessary.

Benefits
* Competitive salary and benefits package, including health insurance, paid time off, and retirement plan options.
* Opportunities for career advancement and professional growth within the company.
* A fun and dynamic work environment with a team-oriented culture.

About Us
U-Haul Holding Company is a leading provider of do-it-yourself moving and self-storage solutions, serving over 50 million customers annually. Our company values include a commitment to excellence, integrity, and customer satisfaction.

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