Incident Management Specialist

6 days ago


Elkhart, Indiana, United States ITR Concession Co LLC Full time
Incident Management Job Description

We are seeking a highly skilled Incident Management Specialist to join our team at ITR Concession Co LLC. In this critical role, you will be responsible for ensuring the safe and efficient response to traffic incidents on the Indiana Toll Road.

Estimated Salary: $55,000 - $70,000 per year

About the Role

In this role, you will be responsible for detecting and responding to traffic incidents on the toll road, as well as communicating with emergency services and other stakeholders. You will also be responsible for monitoring video images and using automated traffic management systems to control and monitor field devices.

Main Responsibilities:

  • Detect and respond to traffic incidents on the toll road
  • Communicate with emergency services and other stakeholders
  • Monitor video images and use automated traffic management systems
  • Ensure compliance with safety protocols and procedures
Requirements

To be successful in this role, you will need to have:

  • A high school diploma or equivalent
  • Ability to type with speed and accuracy
  • Ability to hear and understand two radio channels simultaneously
  • Excellent communication and interpersonal skills
  • Proficient computer skills, including Microsoft Office
Working Conditions

This role requires frequent standing, walking, and sitting, as well as light physical effort. You may be required to work additional hours or shifts in support of special events or adverse weather conditions.



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