Apartment Specialist II

3 weeks ago


Union City, California, United States Synergy Global Housing Full time

**Job Summary:**

We are seeking a highly skilled and detail-oriented individual to join our team as an Apartment Specialist II. In this role, you will be responsible for providing cleaning services and performing quality assurance inspections for vacant and occupied apartments to ensure that services meet company standards and expectations.

Key Responsibilities:

  • Read and understand schedules and daily instructions, report deficiencies, and communicate with supervisors regularly throughout the day.
  • Deliver and set up housewares for newly acquired apartments in accordance with company standards.
  • Package and pick up housewares from apartments and return them to the warehouse for processing.
  • Perform cleaning services upon guest move-out (turn clean), restock apartments with standard housewares and supplies as needed.
  • Inspect furniture and report any items requiring exchange or minor touch-ups and tightening.
  • Be responsible for keys, remotes, FOBs issued and assigned.
  • Inspect electronics and ensure that internet modems, cable boxes, and phones are in working order.
  • Maintain a fully stocked inspection kit (backpack) and use its contents properly.
  • Use and store chemicals properly.
  • Follow safety procedures, operate equipment, and perform job-related duties in a safe manner.
  • Operate delivery vehicles safely and courteously, determining if the vehicle is safe to operate and has all necessary fluids before loading it.
  • Properly document daily activities using electronic forms and submit them once the activity is completed.
  • Perform inspections (pre-move-out, move-out, new unit, final, and return) and resolve issues or communicate with the Synergy Office about defects beyond your ability to correct.
  • Perform delivery and pickup of miscellaneous service requests.
  • Perform housekeeping according to company guidelines.
  • May assist in the training of new hires.
  • Assist with warehouse duties when needed.
  • Perform other related duties as assigned.

Requirements:

  • Ability to use power and hand-held operated cleaning equipment.
  • Ability to follow and exchange verbal directions with customers, vendors, and coworkers.
  • Ability to communicate via cell phone or hand-held devices.
  • Ability to understand general mathematics.
  • Ability to utilize GPS or read a map.
  • Must report to work in a clean uniform approved and supplied by Synergy Corporate Housing.
  • Maintain a high level of professionalism, either working independently or within a group setting.
  • Ability to work overtime or weekends when required on short notice at the manager's discretion.

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