Reporting Analyst, PFM Exceptions Management
1 month ago
We are seeking a highly skilled Reporting Analyst to join our team at Inmar. As a Reporting Analyst, you will play a critical role in managing past due balances of our clients' third-party prescription receivables. You will work closely with clients to identify missing payment or data opportunities and pursue those opportunities to meet contractual agreements.
Key Responsibilities- Analysis and Resolution
- Analyze data to identify missing payment or data opportunities
- Research and resolve open claims by comparing unapplied cash
- Perform open claims-to-cash comparisons for trending and routine clean-up recommendations
- Client Communication
- Contact industry players via phone and email to facilitate action
- Develop follow-up strategy and document activity/results for clients
- Operational Support
- Facilitate conference calls and/or face-to-face meetings with clients
- Create detailed spreadsheets or charts to present trending results
- Administrative Tasks
- Identify system enhancements and work with IT/Product to define, implement, and test enhancements
- Meet client service level agreements related to collection practices and write-off percentages
- Review details of exceptions management process/methodology
- Special Projects
- Perform special projects and other duties as assigned by management
- At least four years of relevant experience involving customer service, computer usage, data entry, and data analysis
- Bachelor's degree in Business Administration, Accounting, or a related field
- Knowledge of generally accepted accounting principles
- Knowledge of accounting procedures on automated systems
- Intermediate-level proficiency using MS Excel and MS Word
- Knowledge of computer systems and report generation
- Adaptable: Responds to change with a willingness to learn new ways to accomplish work
- Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives
- Analytical and Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential approach
- Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way
- Curious: A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others
- Problem Solving: Gathers and analyzes information to generate and evaluate solutions to problems, issues, and challenges
- Collaboration: Works collaboratively with others to achieve group goals and objectives
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Reporting Analyst, PFM Exceptions Management
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