Current jobs related to Customer Support Technician - Oxford - InsideHigherEd

  • Customer Support Representative

    4 weeks ago

    Oxford, United States Kelly Services, Inc. Full time

    Kelly Services, Inc. - JobID: 3AEC63E7C982431DA25ADF845A2AB859 [Retail Associate / Team Member] As a Customer Support Associate at Kelly Services, Inc., you'll: Treat each customer with individual attention, striving to consistently improve the overall customer experience and service satisfaction; Process all customer inquiries; Build and maintain rapport...

  • Maintenance Technician

    3 weeks ago

    Oxford, Massachusetts, United States McDonald's Full time

    McDonald's Maintenance Technician Job DescriptionAs a Maintenance Technician at McDonald's, you will be responsible for ensuring the smooth operation of our restaurant equipment and facilities.Key Responsibilities:Work with refrigeration and restaurant equipment to maintain optimal performanceAssist Supervisors in troubleshooting issues and provide on-site...

  • District Support Pharmacist

    4 weeks ago

    Oxford, United States CVS Health Full time

    Job SummaryWe are seeking a highly skilled and dedicated Pharmacist to join our team at CVS Health. As a Staff Pharmacist, you will play a critical role in delivering exceptional patient care and contributing to the success of our pharmacy operations.Key ResponsibilitiesProvide expert clinical guidance and support to patients and healthcare professionalsLead...

  • Pest Control Technician

    2 weeks ago

    Oxford, Connecticut, United States Fox Pest Control Full time

    Job OpportunityAt Fox Pest Control, we're dedicated to developing confident leaders and empowering individuals to provide exceptional service. As a Pest Control Technician, you'll play a vital role in helping us achieve our mission.ResponsibilitiesAs a Pest Control Technician, you'll be responsible for:Providing top-notch service to our customersBuilding...

  • Pharmacy Technician

    2 weeks ago

    Oxford, United States Walgreens Full time

    Job Summary:We are seeking a highly skilled Pharmacy Technician to join our team at Walgreens. As a Pharmacy Technician, you will play a vital role in assisting our pharmacists in the practice of pharmacy, ensuring that our customers receive the best possible service and care.Key Responsibilities:Assist pharmacists in the performance of pharmacy duties,...

  • Shop Service Technician

    2 weeks ago

    Oxford, Massachusetts, United States Cummins-Wagner Co Inc Full time

    Job DescriptionAt Cummins-Wagner Co. Inc., we are seeking a skilled Shop Service Technician to join our team of employee owners. As a Shop Service Technician, you will be responsible for performing hands-on technical services for Environment ONE (E-ONE) grinder pumps and pump stations.The ideal candidate will possess a high degree of technical aptitude,...

  • Pest Control Service Technician

    1 week ago

    Oxford, Connecticut, United States Fox Pest Control Full time

    About the RoleWe are seeking a skilled Pest Control Service Technician to join our team at Fox Pest Control. As a Pest Control Service Technician, you will be responsible for providing top-notch pest control services to our customers.Key Responsibilities:Deliver exceptional customer service and build strong relationships with customersConduct thorough...

  • Customer Service Representative

    2 months ago

    Oxford, Mississippi, United States ANIMAL CLINIC OF OXFORD Full time

    Lead Customer Service RepresentativeWe are seeking a highly skilled and compassionate Lead Customer Service Representative to join our team at Animal Clinic of Oxford. As a key member of our front office staff, you will be responsible for providing exceptional client service and communication, ensuring a positive experience for our clients and their pets.Key...

  • Production Support

    1 week ago

    Oxford, United States L3Harris Technologies Full time

    L3Harris Career Fair Cincinnati & Mason, Ohio Date: Thursday, November 14th Time: 2:00 - 6:00pm Location: Embassy Suites by Hilton Cincinnati Northeast Blue Ash L3Harris Defense Electronic Systems (DES), a division of L3Harris, provides precision electronic components, subsystems, and systems for the DOD and international allies. L3Harris DES specializes...

  • Veterinarian Technician

    4 weeks ago

    Oxford, United States Oxford Animal Hospital Full time

    We are looking for an enthusiastic self-motivated team player to join our busy, progressive, multidoctor practice. Qualifications: The ideal candidate has a minimum of one year's experience in small animal medicine. We encourage licensed and non-licensed technicians to apply for this full-time position.  Oxford Animal Hospital is a brand new, modern...

  • Lead Customer Service Representative

    1 month ago

    Oxford, Mississippi, United States ANIMAL CLINIC OF OXFORD Full time

    Lead Customer Service RepresentativeWe are seeking a highly skilled and compassionate Lead Customer Service Representative to join our team at Animal Clinic of Oxford. As a key member of our front desk team, you will be responsible for providing exceptional client service and communication, ensuring a positive experience for our clients and their...

  • Service Technician

    1 week ago

    Oxford, Ohio, United States Carrols Restaurant Group Full time

    Service TechnicianAt Carrols Restaurant Group, we're looking for a skilled Service Technician to join our team. As a key member of our maintenance team, you'll be responsible for ensuring the smooth operation of our restaurants. Your primary duties will include: Prioritizing and completing needed repairs in a timely fashion Working with the R&M Budget to...

  • Field Service Technician

    3 weeks ago

    Oxford, United States Qualified Staffing Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at Qualified Staffing. As a Field Service Technician, you will be responsible for providing exceptional service and support to our clients in the field, ensuring that their technical equipment is properly installed, repaired, and maintained.Key ResponsibilitiesProvide...

  • Field Service Technician

    1 week ago

    Oxford, United States Qualified Staffing Full time

    Job SummaryWe are seeking a highly skilled Field Service Technician to join our team at Qualified Staffing. As a Field Service Technician, you will be responsible for providing exceptional service and support to our clients across the US, Canada, and Mexico.Key ResponsibilitiesProvide timely and effective service and support to clients during field visits,...

  • Pharmacy Technician

    1 month ago

    Oxford, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at Walmart. As a Pharmacy Technician, you will play a critical role in ensuring the smooth operation of our pharmacy department, providing exceptional customer service, and supporting our pharmacists in delivering high-quality patient care.Key...

  • Behavioral Health Support Specialist

    4 weeks ago

    Oxford, Connecticut, United States HealthMed Pro Solutions Full time

    Job Title: Behavioral Health TechnicianAt HealthMed Pro Solutions, we are seeking a dedicated and compassionate Behavioral Health Technician to join our team. As a Behavioral Health Technician, you will play a critical role in providing essential support and supervision to individuals with Intellectual and Developmental Disabilities as well as Behavioral...

  • Aviation Service Technician

    2 weeks ago

    Oxford, United States Clay Lacy Aviation Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Line Service Technician to join our team at Clay Lacy Aviation. As a Line Service Technician, you will be responsible for providing exceptional customer service to our clients, ensuring the safe and efficient operation of our aircraft, and contributing to the overall success of our...

  • Rehabilitation Technician

    2 weeks ago

    Oxford, Connecticut, United States Preferred Therapy Solutions Full time

    Rehabilitation TechnicianA full-time Rehabilitation Technician position is currently available in our sub-acute/skilled nursing facility. Our team at Preferred Therapy Solutions is dedicated to providing the highest quality care to our residents, and we are seeking a skilled and compassionate Rehabilitation Technician to join our team.Key...

  • HVAC Service Technician

    1 month ago

    Oxford, Alabama, United States Mr. Dans Plumbing, Heating, and Cooling Full time

    Job Title: HVAC Service TechnicianWe are seeking a highly skilled and experienced HVAC Service Technician to join our team at Mr. Dan's Plumbing, Heating, and Cooling. As a key member of our team, you will be responsible for providing top-notch service to our customers, ensuring their HVAC systems are running efficiently and...

  • Behavior Technician

    1 month ago

    Oxford, United States Akaba LLC Full time

    The AKABA team is in search of passionate professionals to join us this Fall 2024 as part-time Behavior Technicians! Our dynamic therapists provide 1-to-1 ABA services in the client homes, AKABA center, and community settings to help kids with Autism reach meaningful goals such as building social skills, communication skills, and learning to manage...

Customer Support Technician

2 months ago

Oxford, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at InsideHigherEd. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, resolving complex technical issues, and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Troubleshoot Technical Issues: Identify, report, track, troubleshoot, and resolve technical incidents and requests using appropriate tools and applications.
  • Emergency On-Call Rotation: Participate in an emergency on-call rotation to provide timely support to clients.
  • Escalation and Collaboration: Escalate complex problems to Tier II staff and work collaboratively to ensure resolution.
  • Knowledge Sharing: Share technical knowledge with other support staff to resolve problems and improve overall service quality.
  • Customer Service: Provide exceptional customer service, promoting a customer-oriented environment and treating clients professionally and courteously.
  • Communication: Communicate technical information effectively to clients, using clear and concise language.
  • Problem-Solving: Identify symptoms, break down problems into manageable parts, analyze root causes, and seek resources to define solutions.
  • Adaptability: Learn quickly, adapt to change, and meet the needs of the IT environment.
  • Decision-Making: Make basic decisions in daily work, saving manager time, and identify and escalate significant decision points appropriately.
  • Teamwork: Participate in professional development activities and perform other related duties as required or assigned.
Requirements
  • Education: Associate's degree or 3 years of relevant experience.
  • Knowledge and Skills: Windows desktop operating systems, desktop business software, Macintosh desktop operating systems, Google products, networked printers, audiovisual learning environments, and basic knowledge of wired and wireless networks.
  • Communication and Customer Service: Excellent verbal and written communication skills, including the ability to communicate technical information to clients and end-users.