Healthcare Service Liaison

2 weeks ago


Attleboro, Massachusetts, United States NavitsPartners Full time
Position Overview

Healthcare Service Liaison

Key Responsibilities

  • Facilitates the onboarding of patients into the healthcare facility, assessing for urgent medical needs, registering patients, confirming insurance details, and clarifying financial responsibilities; collects copayments prior to service delivery.
  • Oversees the patient discharge process, which may involve providing discharge documentation, prescriptions, and collecting payments; accurately enters charges into the system.
  • As necessary, trained to support the clinical team as a Medical Assistant during regular office hours or as a substitute for unexpected or scheduled absences.
  • Primary Duties and Responsibilities include assisting healthcare providers with patient readiness for examinations and providing education to patients during their visits.
  • Helps maintain inventory of medical supplies.
  • Engages in multidisciplinary quality improvement initiatives and service enhancement teams as needed.
  • Participates in departmental meetings, serves on committees, and represents the organization in community outreach activities as appropriate.
  • Ensures cleanliness, organization, and sterilization of medical equipment, and prepares examination rooms for patient visits.
  • Performs additional tasks as assigned, including responsibilities outlined in the Medical Assistant job description.
  • Coordinates follow-up appointments and referrals when necessary.

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