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Senior Director of Delivery Excellence

2 months ago


Plano, Texas, United States NTT DATA Full time
About the Role

We are seeking a highly experienced and skilled Senior Director of Delivery Excellence to join our team at NTT DATA. As a key member of our leadership team, you will be responsible for ensuring the successful delivery of our projects and services to our clients.

Key Responsibilities
  • Lead the development and implementation of our delivery strategy, ensuring alignment with our business objectives.
  • Manage and motivate a team of delivery professionals, providing guidance and support to ensure they have the skills and resources needed to succeed.
  • Collaborate with our global practices to ensure high-quality delivery and effective risk management.
  • Develop and maintain strong relationships with our clients, ensuring their needs are met and exceeded.
  • Monitor and report on key performance indicators, identifying areas for improvement and implementing changes as needed.
Requirements
  • 15+ years of experience in a delivery or management role, with a strong track record of success.
  • Proven leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
  • Experience working in a global delivery model, with a strong understanding of international business practices.
Preferred Qualifications
  • Project management experience, with a strong understanding of project lifecycle management.
  • Experience with delivery components for account (P&L) Profit and Loss.
  • Leadership or supervisory experience, with the ability to lead large cross-functional teams.
About NTT DATA

NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We are committed to helping our clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.