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Retail Operations Leader

2 months ago

Monroe, United States Henny Penny Full time

Company Overview: Henny Penny convenience stores are part of Petroleum Marketing Group, Inc. (PMG), a family-owned enterprise. With a legacy of serving the community, PMG operates a network of convenience stores dedicated to providing exceptional customer service and support through a skilled and passionate workforce.

Position Title: Retail Operations Leader

Location: Monroe Store 49

Position Summary:

We are in search of dynamic individuals with a strong background in Management and Leadership within the Retail/Convenience sector. This role demands experience in overseeing a high-traffic retail environment. Ideal candidates will possess outstanding communication skills and demonstrate a proactive, results-oriented mindset. Compensation will be commensurate with qualifications and experience, complemented by a performance-based bonus structure. A comprehensive benefits package, including health insurance and retirement plans, will be offered, with relocation assistance considered.

Key Responsibilities:

  • Ensure a welcoming shopping atmosphere for all patrons.
  • Effectively address customer and team member inquiries and concerns.
  • Implement the PMG Sales Strategy and operational plans to enhance sales performance.
  • Review financial statements and reports to optimize store profitability.
  • Oversee daily tasks and performance evaluations for all team members.
  • Manage daily operational paperwork, including cash handling and inventory control.
  • Coordinate labor and team schedules efficiently.
  • Uphold integrity, honesty, and respect in all interactions.
  • Foster relationships with local community partners to enhance store visibility.
  • Monitor market trends and adjust strategies to address challenges and seize opportunities.
  • Ensure compliance with PMG's standards of operational excellence.

Qualifications:

  • High school diploma or GED; Bachelor's degree in Business or a related field preferred.
  • Proven experience in leading and developing high-performing teams.
  • Expertise in staff selection, training, and performance management.
  • Availability to work flexible hours, including weekends and holidays.
  • Reliable transportation is essential.
  • Strong leadership skills in a fast-paced environment.
  • Exceptional customer service capabilities.
  • Ability to drive positive change through coaching and team development.
  • Self-motivated with the ability to work independently.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Word, Excel, and Outlook.
  • Strong organizational skills with the ability to multitask effectively.
  • Ability to lift and carry up to 35 lbs.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Diversity Commitment: Petroleum Marketing Group is dedicated to fostering a diverse workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.