Team Leader

3 days ago


Monroe, Washington, United States Tractor Supply Full time
Job Title: Team Leader

At Tractor Supply Company, we're committed to providing legendary customer service and creating a positive work environment for our team members. As a Team Leader, you'll play a vital role in achieving this goal by assisting the Store Manager and Assistant Store Manager in executing operational, sales, and merchandising objectives.

Key Responsibilities:
  • Assist in the execution of operational, sales, and merchandising objectives
  • Deliver a legendary customer experience by greeting customers, uncovering their needs, and recommending product solutions
  • Uphold and promote a safe and productive work environment by following and enforcing policies and procedures
  • Perform a combination of duties, including executing basic, promotional, and seasonal merchandising activities, performing opening and closing procedures, and transporting and making deposits to the bank
  • Assess store conditions and assign duties, organize and prioritize workflow, and participate in mandatory freight process
  • Resolve customer complaints and ensure a legendary shopping experience
  • Adhere to loss prevention standards and respond to alarm calls as needed
  • Communicate with team members on job functions, responsibilities, and financial goals
  • Operate cash registers, computers, and other equipment necessary to run the store
Requirements:
  • Experience in retail or a related field, preferably with supervisory experience
  • High school diploma or equivalent, with the ability to read, write, and count accurately
  • Basic computer skills and ability to process information through the point-of-sale system
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
  • Ability to work in a fast-paced environment, with flexibility to work varied hours, days, nights, weekends, and overtime as dictated by business needs
Working Conditions:
  • Working environment is favorable, generally working inside with moderate noise
  • Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store
  • Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment
  • Ability to occasionally lift or reach merchandise overhead
  • Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders
Physical Requirements:
  • Ability to move throughout the store for an entire shift
  • Ability to safely access all areas of the store, including the selling floor, side lot, stock area, and register area
  • Ability to operate and use all equipment necessary to run the store, including a forklift and baler
  • Ability to handle and be in contact with birds/poultry
Disclaimer:

This job description represents an overview of the responsibilities for the Team Leader position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by their supervisor.


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