Cash Vault Operations Specialist
3 days ago
At U.S. Bank, we're committed to delivering exceptional service to our customers and communities. As a Cash Vault Operations Processor, you'll play a critical role in supporting our Commercial Cash Vault operations in Elk Grove Village, Illinois.
Key Responsibilities:- Process Commercial Cash Vault transactions, including filling cash orders and verifying large volume deposits.
- Operate high-speed equipment, such as currency scanners, sorters, and encoders.
- Provide production support to multiple groups within Operations Services and enterprise-wide.
- Interact with internal partners and third-party vendors to resolve exceptions and escalate issues as needed.
- Recommend and implement processing improvements within production.
- High school diploma or equivalent.
- One to two years of related work experience.
- Ability to lift up to 50lbs regularly.
- Flexible with workload, team player, and adaptable to complete work as needed to meet strict deadlines.
- Cash handling experience.
- Thorough knowledge of applicable bank and department policies, procedures, products, and support systems.
- Proven commitment to high-quality customer service.
- Ability to work well with external and internal customers.
- Good time management skills to maximize production and execution of tasks in a fast-paced environment.
- Ability to identify, analyze, and resolve exceptions through data interpretation.
- Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications.
- Effective verbal and written communication skills.
- Healthcare (medical, dental, vision).
- Basic term and optional term life insurance.
- Short-term and long-term disability.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation (from two to five weeks depending on salary grade and tenure).
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.
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