Merchandise and Customer Experience Director

4 days ago


Asheville, North Carolina, United States WILLOW CREEK HEARTH & LEISURE INC Full time

About the Role:

The Merchandise and Customer Experience Director will be responsible for overseeing the merchandising and customer experience functions at WILLOW CREEK HEARTH & LEISURE INC. This is an exciting opportunity for a creative and results-driven professional to join our dynamic team.

Key Responsibilities:

  • Develop and implement strategies to enhance the customer experience and drive sales growth
  • Oversee the selection, procurement, and display of merchandise to ensure alignment with company goals and objectives
  • Collaborate with cross-functional teams to identify business opportunities and implement effective solutions
  • Analyze sales data and market trends to inform business decisions and drive strategic initiatives
  • Ensure compliance with company policies and procedures while maintaining a positive and respectful work environment

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Minimum 4 years of experience in retail merchandising or a related field
  • Proven track record of driving sales growth and improving operational efficiency
  • Excellent communication and leadership skills

Compensation: The estimated salary for this position is $70,000 - $90,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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