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Donation Center Associate

2 months ago

Cave Creek, Arizona, United States Goodwill Industries International Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Donation Center Attendant to join our team at Goodwill Industries International Inc. As a key member of our donation center team, you will play a vital role in ensuring the smooth operation of our donation centers, providing exceptional customer service, and maintaining a clean and organized environment.

Key Responsibilities
  • Customer Service: Provide outstanding customer service to donors, responding to their inquiries and concerns in a professional and courteous manner.
  • Donation Processing: Receive and process donations in a timely and efficient manner, ensuring that all items are properly sorted, labeled, and stored.
  • Inventory Management: Maintain accurate inventory levels, ensuring that all donated items are properly stored and accessible for sale or distribution.
  • Store Maintenance: Clean and maintain the donation center, including the floor, restrooms, and parking lot, to ensure a safe and welcoming environment for customers.
  • Team Collaboration: Work collaboratively with other team members to achieve common goals, share knowledge, and provide support as needed.
Requirements
  • Education: High school diploma or equivalent required.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with customers, colleagues, and management.
  • Teamwork: Ability to work collaboratively as part of a team, with a positive and flexible attitude.
  • Adaptability: Willingness to adapt to changing priorities, procedures, and environments.
What We Offer
  • Total Rewards Package: Comprehensive benefits package, including medical, dental, vision, and 401(k) plan.
  • Professional Development: Opportunities for professional growth and development, including training and education programs.
  • Work-Life Balance: Flexible scheduling and paid time off to support work-life balance.