Service Department Director

2 days ago


Little Rock, Arkansas, United States P.I. Roofing and Home Solutions Full time
Job Summary

We are seeking a highly skilled and experienced Service Department Manager to oversee all service work in our residential and commercial departments. As a key member of our team, you will be responsible for leading our quality control technicians and service managers, ensuring that every project meets our high standards of excellence.

Key Responsibilities:

  • Oversee all service work for residential and commercial roofing repairs and projects.
  • Visit job sites daily to ensure quality work is being performed in a timely manner.
  • Monitor scheduling to maximize efficiency.
  • Correct issues, introduce more efficient install methods.
  • Crosstrain technicians to maintain productivity.
  • Make decisive decisions that enhance service quality and efficiency.
  • Proactively anticipate team needs and address potential issues.
  • Train on and hold technicians accountable to OSHA safety standards.
  • Mentor technicians to become future leaders within the company.

Requirements:

  • Experience in commercial and/or residential roofing.
  • Ability to inspect and repair all types of roof systems.
  • Knowledge of interior/exterior repair projects.
  • Decisive and comfortable making decisions under pressure.
  • Strong ability to proactively anticipate needs.
  • A genuine desire to help others shine and develop their skills.

What We Offer:

  • Competitive salary of $60,000 plus bonuses.
  • Weekly paychecks for consistent income.
  • Defined bonus plan.
  • Company vehicle.
  • Paid holidays, vacation, and sick time.
  • 401(k) with a 4% company match, 100% vested.
  • Company-paid long-term and short-term disability.
  • Company match on employee medical premiums.
  • Options for dental, vision, and other supplemental insurance.
  • Company-sponsored events and community involvement.

We are a full-service commercial and residential roofing and construction company, committed to delivering top-notch service and quality. If you are an enthusiastic leader with a passion for service excellence, we'd love to hear from you. Please submit your resume and a cover letter.


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