Operations Manager
2 months ago
As an Assistant Operations Manager at PODS, you will play a critical role in supporting the Market Manager in the daily operations of a storage center within a designated territory. Your responsibilities will include directing day-to-day supervision of the storage center and associates, assisting the Market Manager in meeting customer expectations, and maintaining all OSHA and preventative maintenance programs for the storage center.
Key Responsibilities- Ensure compliance with AM SOPs for SC Workers
- Provide dispatch and time-stamping assistance for drivers
- Print IF waybills for day/Check IF waybills for next day
- Coordinate with local and IF drivers throughout the day
- Develop an efficient plan to pull containers based on customer needs
- Convert containers for drivers
- Conduct training and provide guidance to SC workers
- Ensure staging for next day/week
- Lead missing container search and water testing activity
- Monitor Samsara Software/Video and report violations to Market Manager
- Complete any other assigned duties (backup EMT, MM, etc)
- Back up Market Manager as needed (rotate Sundays/weekends)
- Review and approve payroll each pay cycle due date
- Submit container repair files
- Monitor SC Worker IDP training progress/perform SC worker observations
- Coordinate DEF/Wiper fluid delivery
- Open PARs, interview, onboard, and other SC recruiting/hiring activity
- Create/Post monthly SC Worker schedule
- Ensure Associate Certification and OSHA compliance
- Maintain consistent inventory of signs, tools, latches, parts, etc. and assist with ordering
- Visit/Inspect all WH and drop yards in the market on a monthly basis/lead warehouse and drop-yard inspection for audit compliance
- Submit KPI & EOM info to MM & corporate support
- Review prior month P&L with TM and finance lead
- Attend Safety training sessions and complete any assigned training
- Participate in Individual Development Planning (IDP) with MM
- Complete Individual Development Planning (IDP) with SCWs
- Lead the coordination of container auctions
- Full QTLY container reconciliation turned into TM for self-audits
- Attend EMT PODZILLA & customer damage field-repair training
Typically reports to Market Manager. Job is directly responsible for managing other employees (hiring/termination and/or pay decisions, performance management) Storage Center Workers, Equipment Maintenance Technicians.
Job Qualifications- High School diploma required; college degree preferred or a minimum of 1 year of prior management experience
- Ability to apply and successfully attain CDL Class B License or higher
- Must maintain a current/valid driver license from the state in which position is assigned
- Must be able to obtain PODS forklift certification
- Ability to obtain a valid DOT medical card
- Mechanical ability essential to identify problems with equipment
- Ability to sit at a desk and use a computer for up to 8 hours a day
- Ability to use hands and fingers to type on a keyboard and use a mouse to navigate
- Ability to stand and walk up to 8 hours a day
- Ability to stoop, bend, and lift boxes weighing up to 40 lbs
- Occasionally required to stand, walk, and stoop, kneel, crouch, or crawl
- Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus
- Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk and hear
- Ability to hear and verbally communicate using a telephone handset and/or connected headset device
- Schedule is on a rotating basis with a combination of weekday and weekend work
- Travel requirements: Within Local Territory
- May be subject to pre-employment criminal background check and/or drug screening as well as random drug screenings in accordance with company policy
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