Pharmacy Operations Manager

1 week ago


Fall River, Massachusetts, United States Walgreens Full time
Job Description:

Overview:

The Pharmacy Operations Manager is responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Manage pharmacy operations, including patient registration, prescription data entry, and medication preparation.
  • Supervise pharmacy technicians and cashiers, providing guidance and support as needed.
  • Develop and implement processes to improve pharmacy efficiency and customer satisfaction.
  • Collaborate with the Pharmacy Manager to achieve business objectives and improve patient outcomes.
  • Ensure compliance with company policies, state and federal laws, and regulatory requirements.
  • Manage inventory, including ordering and stocking supplies, and maintaining accurate records.
  • Develop and maintain relationships with customers, including resolving complaints and providing excellent customer service.
  • Participate in training and development programs to enhance knowledge and skills.
Requirements:
  • High School Diploma or equivalent required; PTCB or ExCPT certification preferred.
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Strong leadership and communication skills, with ability to work effectively in a fast-paced environment.
  • Ability to work flexible schedule, including evening and weekend hours.
Preferred Qualifications:
  • Previous people management/leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
What We Offer:

Walgreens offers a competitive salary range of $22.50 per hour - $31.00 per hour, depending on location, skills, and experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.


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