Amazon CXO Site Lead

3 weeks ago


Frisco, Colorado, United States Amazon Full time
About the Role

We are seeking a highly motivated and experienced CXO Site Lead to join our team at Amazon. As a CXO Site Lead, you will be responsible for leading a team of customer experience professionals and ensuring that our customers receive exceptional service at our Locker+ retail locations.

Key Responsibilities
  • Lead a team of customer experience professionals to deliver exceptional service to our customers.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to identify and resolve customer issues.
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge.
  • Contribute to the development of best practices and processes to improve customer experience.
  • Work closely with the site manager to maintain a safe and quality work environment.
  • Perform additional duties as assigned.
Requirements
  • 1+ years of experience in a leadership role, preferably in a customer-facing environment.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; bachelor's degree preferred.
About Amazon

Amazon is committed to being an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

We offer a competitive compensation package, including a base salary range of $31,200/year to $56,800/year, depending on location and experience. Additionally, we offer a range of benefits, including medical, financial, and other perks.



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