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Front Desk Associate
1 week ago
**About the Job**
We are seeking a highly skilled and dedicated Guest Services Associate to join our team at Wilderness Territory. As a Guest Services Associate, you will be responsible for delivering exceptional customer service to our guests, ensuring that their stay is comfortable and enjoyable.
**Responsibilities**
- Register and assign rooms to guests, issue room keys, and maintain accurate records
- Process payments from departing guests, collect cash and credit card information, and balance guest accounts
- Perform bookkeeping activities such as balancing cash and guest accounts, reviewing accounts and charges with guests during check-out, and posting charges for rooms, food, and beverage
- Attend training sessions and practice training initiatives to enhance skills and knowledge
**Requirements**
- High school diploma or general education degree (GED) along with one to three months related experience and/or training
- Customer service background preferred
- Proficiency in English language required
- Ability to work well under pressure and handle multiple tasks simultaneously