Inn Guest Services Coordinator

7 days ago


Sevierville, Tennessee, United States Mission Management Partners, LLC Full time

As a key member of the Mission Management Partners, LLC team, the Front Desk Agent plays a vital role in shaping the guest experience. This position requires a unique blend of technical skills, business acumen, and interpersonal savvy.

Job Description:

The Front Desk Agent is responsible for greeting guests, handling reservations, and ensuring a smooth check-in and check-out process. They must possess excellent problem-solving skills, remain calm under pressure, and maintain a professional demeanor in all interactions.

Responsibilities:
  1. Check guests in and out, handle room assignments and availability
  2. Respond to guest inquiries, resolve issues promptly, and provide exceptional customer service
  3. Maintain accurate records, update systems, and perform administrative tasks as needed

A successful Front Desk Agent at Mission Management Partners, LLC will excel in a fast-paced environment, prioritize tasks effectively, and communicate clearly with colleagues and guests alike.



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