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Housekeeping Supervisor
2 months ago
Job Summary:
The Housekeeping Supervisor is a key member of the Omni Hotels team, responsible for ensuring the highest standards of cleanliness and guest satisfaction in our hotel. As a Housekeeping Supervisor, you will be responsible for leading a team of housekeeping staff, inspecting guest rooms, and ensuring that all areas of the hotel meet our 4-Diamond standards.
Responsibilities:
- Lead a team of housekeeping staff: Supervise and motivate a team of housekeeping staff to ensure that all guest rooms and public areas meet our high standards of cleanliness.
- Inspect guest rooms: Conduct regular inspections of guest rooms to ensure that they meet our standards of cleanliness and quality.
- Ensure guest satisfaction: Respond to guest complaints and concerns in a timely and professional manner, ensuring that all guests have a positive experience at our hotel.
- Manage inventory and supplies: Ensure that all housekeeping staff have access to the necessary supplies and equipment to perform their duties.
- Collaborate with other departments: Work closely with other departments, such as front desk and maintenance, to ensure that all areas of the hotel meet our high standards.
Requirements:
- Leadership skills: Proven ability to lead and motivate a team of housekeeping staff.
- Attention to detail: Strong attention to detail and ability to ensure that all areas of the hotel meet our high standards of cleanliness.
- Communication skills: Excellent communication skills, both written and verbal.
- Problem-solving skills: Ability to respond to guest complaints and concerns in a timely and professional manner.
- Physical demands: Ability to lift a minimum of 50 lbs and push or pull a minimum of 75 lbs.
What We Offer:
Omni Hotels is committed to providing a positive and supportive work environment for all our employees. As a Housekeeping Supervisor, you will have the opportunity to work with a talented team of professionals, develop your leadership skills, and contribute to the success of our hotel.