Housekeeping Associate

4 weeks ago


Fort Worth, Texas, United States Quorum Hotels Full time
Room Attendant Job Description

The Holiday Inn Express Fort Worth Downtown is seeking a skilled Room Attendant to maintain clean and attractive guest rooms, hallways, and public areas in the hotel. Key responsibilities include servicing guest rooms daily, stocking carts with room supplies, and replenishing guest room supplies while adhering to company standards and safety procedures.

Essential Requirements:
  • Provide exceptional customer service by approaching all encounters with guests and employees in a friendly and service-oriented manner.
  • Maintain regular attendance and adhere to hotel scheduling requirements.
  • Meet high standards of personal appearance and grooming as per brand standards.
  • Ensure compliance with hotel standards and regulations to promote safe and efficient hotel operations.
  • Thoroughly clean and restock guest rooms according to hotel procedures.
  • Complete pre-cleaning duties, including setting up housekeeping carts with necessary supplies.
  • Remove trash and dirty linen from guest rooms and maintain clean hallways, public areas, and closets.
  • Prepare housekeeping carts for the next day's use.
  • Clean rooms with the door closed unless requested otherwise by guests.
  • Report missing items and maintenance repairs to the Housekeeping Supervisor/Manager.
  • Handle lost and found items according to hotel standards.
Requirements:
  • A high school diploma or equivalent, or relevant experience in a hotel or related field, is preferred.


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