Guest Service Representative
5 days ago
We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Westgate Resorts. As a key member of our sales team, you will be responsible for providing exceptional service to our guests and owners, while also driving sales and revenue growth for the company.
Key Responsibilities- Escort guests to their accommodations and establish appointment times
- Attend morning meetings and sales division meetings
- Deliver sales presentations to prospective buyers to sell weeks
- Provide excellent customer service to all guests and owners
- Interact and serve as a customer service agent to all prospective buyers
- Prepare and complete paperwork needed for all sales transactions
- Three to six months related experience and/or training; or equivalent combination of education and experience
- Exceptional sales skills and techniques
- Ability to read and comprehend simple instructions, correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and group situations
- Must be able to speak and understand English; bilingual English-Portuguese a plus
- Must possess a valid driver's license
- Comprehensive health benefits - medical, dental, and vision
- Paid Time Off (PTO) - vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Members (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other protected status under federal, state, or local law.
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