Medical Assistant
4 days ago
We are seeking a highly skilled Medical Assistant to join our team at Ochsner Health. As a Medical Assistant - Patient Care Coordinator, you will play a critical role in providing exceptional patient care and support to our patients and medical staff.
Key Responsibilities:- Serves as a communication conduit between patients and medical staff, answering first-line medical queries via phone or email.
- Gathers pertinent patient information and routes or escalates calls based on patient needs.
- Schedules and reviews patient care charts to coordinate future healthcare visits.
- Interprets patient data to route or escalate to the appropriate medical staff.
- Ensures patient charts and medical records are timely and accurate to support patient care.
- Leverages medical knowledge and established procedures to evaluate patients and complete applicable scoring.
- Updates and maintains all registry reports while leveraging data to draft patient care plans.
- Maintains and verifies panel data, ensuring accuracy and relevance to patient care plans.
- Implements treatment programs created by medical staff to address patients with chronic conditions.
- Monitors patient adherence to care plans through reassessments.
- Completion of an accredited Medical Assistant Program.
- 1 year of experience as a Medical Assistant.
- Medical Assistant Certification.
- Strong computer skills and data entry abilities.
- Effective verbal and written communication skills.
- Familiarity with electronic medical record (EMR) systems and patient records.
- Strong interpersonal skills, including the ability to work with diverse populations.
Ochsner Health is an Equal Opportunity Employer and is committed to providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law.
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